Technology Support
The San Mateo-Foster City School District has technology resources available for all students. This included Chromebooks for each student, Hotspots to provide access to the internet, and issuing replacements.
The district has Community Services Specialist that can assist with set up for at home learning interventions like Footsteps2Brilliance or ST Math. In addition, they can assist with mobile HotSpot replacement, or issuing a new Chromebook.
Password Security
Maintaining your account's security and keeping your password safe is essential to protecting your personal information and preventing unauthorized access. A strong, unique password helps safeguard sensitive data from cyber threats like hacking and identity theft. Regularly updating your password, enabling multi-factor authentication, and avoiding sharing login credentials can significantly enhance security.
Here are some instructions on how to change your district Google account password.
For Students: How to change your District Google Password
For Parents: How to change your student's District Google Password
Aeries Hosted Migration Project FAQ
Q1 1. What will change for me?
A1. Other than the URL (the link that you use to visit SMFCSD’s Aeries portal) everything else will remain the same (username, password, etc.)
Q2. Do I have to set up a new account?
A2. No. If you already have an existing account it will be transferred over. The password will also remain the same.
Q3. Why is this change being made?
A3. One of our goals is to improve access to this information and increase data security. Migrating to Aeries’ data center will improve the system’s uptime and increase security.
Q4. Does the URL work only within the District?
A4. The new URLs will work anywhere
Q5. What are important dates to know?
A5. Migration begins March 31 and continues until April 6.
Cutover is on April 7
Q6. What are the new URLs?
A6. - Parents and Students: https://sanmateofostercitysd.aeries.net/
- Online Enrollment: https://sanmateofostercitysd.aeries.net/enrollment
Q7. Who can I contact / reach out to for questions / help?
A7. Send questions to <aerieshelp@smfcsd.net>
Q8. Is the User Interface (UI) going to change for the users?
A8. The User Interface (UI) will be the same.
Q9. How do I update my bookmarks?
A9.
For Google Chrome
For Microsoft Edge
For Apple Safari
Data Migration for 8th Grade Students
To our graduating 8th grade students, congratulations on your promotion to high school.
Here are some instructions on how you can migrate your District Google account data to a personal account so that you can take it with you to your next district. These steps must be completed before accounts are disabled on July 31st. Accounts are disabled through an automated process.
- Sign into your District Google account and visit this web page: https://takeout.google.
com/ - Select the data you would like to migrate
- Select the destination and format for your data export
This process can take a long time (possibly hours or days depending on the amount of data) to complete. You'll receive an email when your export is done.
You can also view Google's support page for Google Takeout here.